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Calling Card & Callback News
April 3rd, 2009:
E911 is here! Please click the E911 Status message inside the web console to setup. :)

December 24th, 2008:
For those of you who celebrate it - we wish you a very merry christmas!!!

December 21th, 2008:
You can now edit your voicemail settings (email & pager addresses, password, etc.) from the voicemail link inside the web console.

October 30th, 2008:
We have added new calling card access numbers in the following countries: Austria, China, Croatia, Czech Republic, Ireland, Mexico, Pakistan, Italy, and Latvia!

October 29th, 2008:
We know some of you have been bit by Vonics' recent disappearing act. For some of you who go back far enough to SunRocket this is the second time this happened. We feel your pain - and decided we'll try to help a little - we are giving a $10 discount to all number ports from Vonics to Future Nine that occur between now and the end of November! It is not too late to save your number. :)

June 20th, 2008:
I am incredibly happy to announce: per-call routing is here!!! :)
You can now choose your route, regardless of what plan you're on!
Dial:
GREY route: 02+number
WHITE route: 03+number
PREMIUM route: 04+number

June 2nd, 2008:
New rates are in. We haven't updated in a while and it was long overdue. Major changes include higher Europe due to the Dollar-Euro situation, and lower on some non-Euro destinations. Pakistan jumped to 0.111 due to government enforcement (shut down) of grey routes. Please check the updates rates. Thanks!

May 30th, 2008:
I'm glad to announce that we finally automated payments completely! If your account is verified, your payments will post immediately.
To get your account verified, please use Google Checkout to pay. After review of your account, your account will be verified and future payments will be automatic. Thanks!

April 10th, 2008:
We have signed a great deal for E911, and plan to have it up within the next couple of week.
We do not plan to raise prices for E911. In fact, we have just lowered DID prices. :)
And last- new pay-as-you-go users now get some credit to test out the service! Sign up and give it a try!

March 22nd, 2008:
Things are moving pretty quickly around here. We have added some features like Voicemail and fixed many bugs.
Next on our list is Call Forwarding, and E911. We expect both to launch within 30 days!
Happy calling everyone, and as always - if you need anything please do not hesitate to email support!! :)

March 9th, 2008:
Calling Card and Callback Services are now included with all accounts! Added link at the top navigation bar.

Calling Cards:
  • Your FN account can be used both as a SIP account with a SIP adapter, and as a Calling Card!
  • To use your account as a calling card, you don't need to do anything special, simply call one of our access numbers, input your 8-digit PIN, and call!
  • Calling Card access is activated immediately when you add funds to your account.
  • Please note Calling Cards are billed separately from your Calling Plan.
  • Unlimited plans are not available, all Calling Card usage is billed per minute.
 Access Numbers:
  • Below is a list of current access numbers:
  • USA:
  • 1-877-3422555 (1-877-34CALLL) - USA* & Canada** Toll-Free - PREMIUM quality
  • * - 3c/min extra charge applies - ** 5c/min extra charge applies
  • 1-949-2024691 (Irvine (CA), USA) - GREY quality - recommended
  • 1-949-2024693 (Irvine (CA), USA) - PREMIUM quality - recommended
  • 1-949-2024692 (Irvine (CA), USA) - WHITE quality - recommended
  • 1-818-2004615 (Los Angeles (CA), USA) - GREY quality - recommended
  • 1-818-2004613 (Los Angeles (CA), USA) - PREMIUM quality - recommended
  • 1-818-2004614 (Los Angeles (CA), USA) - WHITE quality - recommended
  • 1-858-4294681 (San Diego (CA), USA) - GREY quality
  • 1-858-4294682 (San Diego (CA), USA) - WHITE quality
  • 1-858-4294683 (San Diego (CA), USA) - PREMIUM quality
  • 1-646-2164401 (New York (NY), USA) - GREY quality
  • 1-646-2164402 (New York (NY), USA) - WHITE quality
  • 1-646-2164403 (New York (NY), USA) - PREMIUM quality
  • 1-786-6934343 (Miami (FL), USA) - PREMIUM quality
  • 1-312-6358295 (Chicago (IL), USA) - GREY quality
  • 1-206-5771497 (Seattle (WA), USA) - PREMIUM quality
  • Other countries:
  • 61-2-82825262 (Sydney, Australia) - PREMIUM quality
  • 43-720-902044 (National, Austria) - GREY quality
  • 1-514-8003928 (Montreal, Canada) - PREMIUM quality
  • 1-647-7244082 (Toronto, Canada) - GREY quality
  • 1-647-7243525 (Toronto, Canada) - PREMIUM quality
  • 1-778-8001061 (Vancouver, Canada) - PREMIUM quality
  • 86-21-51294510 (Shanghai, China) - GREY quality (temporarily out of service)
  • 86-29-68942680 (Xian, China) - GREY quality
  • 852-369-31445 (Hong Kong) - GREY quality
  • 420-2-46080367 (Prague, Czech Republic) - GREY quality
  • 33-1-79994444 (Paris, France) - GREY quality
  • 49-69-667775553 (Frankfurt, Germany) - GREY quality
  • 353-1-6531515 (Dublin, Ireland) - GREY quality
  • 972-77-5664261 (National, Israel) - GREY quality
  • 81-3-45894883 (Tokyo, Japan) - PREMIUM quality
  • 60-3-27826888 (Kuala Lumpur, Malaysia) - GREY quality
  • *9026-1234 (SIP Broker - click here for a list of access numbers)
  • SIP Broker has access numbers in most countries.
  •
  • If you would like an area code local to you added, please let us know.
  • If we can - we'll add it!
 Callback Services:
  • Just like your Calling Card, you can use your account for Callback Services.
  • Activated immediately when you add funds to your account.
  • Please note Callback Services are billed separately from your Calling Plan.
  • Unlimited plans are not available, all Callback usage is billed per minute.
  • You will be billed for both legs of the call.
 Web Callback:
  • You can easily and immediately trigger a Web Callback after logging into your account.
  • Simply click on "CALLBACK" in the menu, input your phone number, and the number to call.
  • Within seconds, you will receive a call from our system, and get connected to your destination.
 ANI Callback:
  • Travelling without access to a computer? You can now trigger a callback without a computer!
  • 1. Set up a list of authorized numbers (NO-PIN DIALING link in the Customer Interface).
  • 2. Call our Access Number:
    • 1-567-2448400 (OH, USA)
  • 3. That's it! our system will recognize you by your Caller ID and return your call.
  • 4. You can now use your Calling Card as usual.
  • This option is great for cost-saving on outgoing calls while you travel!
 DID Callback:
  • DID Callback works the same as ANI Callback, but is useful if your international provider does not deliver Caller ID with your calls.
  • We assign you with your own Callback Number. When you call it our system will always call you back on one designated number.
  • The cost for a US or UK Personal Callback Number is $1/month.
 SMS Callback:
  • Coming Soon!!
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