General

ID #1043

What do you mean by "Up to 3000 min/month" for the America Free plan?

Residential and Small Business (read: SINGLE-PERSON business) use is welcome on all plans.

Multi-employee business, telemarketing, call center, and any other commercial use is forbidden on the America Free plan. Such use will cause your account to be terminated and charges imposed. In short- do NOT use the AF plan for commercial use. Reselling or sharing your plan minutes is forbidden and will subject you to immediate termination. Sharing your account via a PBX to extended friends and family still counts as sharing and is forbidden. The America Free plan is marketed and intended for a single household or a single-person small business. Any other use is a violation of our terms of service!

Our "up to 3000 minutes" rule basically means: we monitor plan usage. Any account which consistently averages over 2000 outgoing minutes/month will be investigated. If you are a residential customer you will be allowed to remain on the plan and no further action will be taken - if you are a business customer you will be politely asked to move to a different plan. Accounts which do more than 3000 outgoing minutes in a single month - including residential - will be billed per-minute on the overage, at our regular per-minute rates.

Please note we only count OUTGOING minutes towards this. Incoming minutes are FREE and UNLIMITED on residential or small business accounts!

This should not affect 99% of legit users - only those who've been abusing this plan. :)


Some more fine print added by user request: 

America Free and Bare Essentials include ONLY the continental US, Hawaii, and Canada. Alaska is NOT included.

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Last update: 2009-02-22 07:47
Author: Nitzan Kon
Revision: 1.5

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